The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively large and comfortable, providing a perfect retreat for relaxation.” view full review
Excellent Facilities
“The shower room was exceptionally well-furnished, making for a delightful bathing experience.” view full review
Heavenly Sleep
“The bed was incredibly comfortable, ensuring a restful night's sleep that I truly appreciated.” view full review
Prompt Assistance
“The service was outstanding, especially when the receptionist swiftly resolved an issue with the toilet.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Housekeeping
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Children
Cots
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Garden area
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
Roadchef Motorway Service Area,
Durham,
United Kingdom,
DH65NP,
Durham
Map view
Roadchef Motorway Service Area,
Durham,
United Kingdom,
DH65NP,
Durham
City landmarks
Church
Durham Cathedral
6.0
km
Bowburn Methodist Church
640 m
Christ the King
1.2
km
Bowburn Colliery Memorial
1.2
km
Bowburn War Memorial
1.2
km
colliery
1.4
km
St Mary's Parish Church and Community Heritage Centre
1.8
km
Sts Joseph
1.8
km
Spa Centre
Steven Scarr
1.8
km
Crowtrees Working Mens Club & Institute Ltd
1.9
km
Methodist Church Coxhoe
1.9
km
St Andrew's Methodist Church
1.9
km
Church
Coxhoe Church
2.0
km
Coxhoe & District Working Mens Club
2.1
km
Crowtrees Colliery
Crowtrees Local Nature Reserve
2.3
km
The Castle
2.3
km
Church of the Holy Trinity
2.8
km
Coxhoe medieval settlement
2.8
km
Primitive Methodist Chapel
2.8
km
Nearby
Farm
Durham Services A1
10 m
Restaurants
Roadchef Motorways
40 m
Tursdale Road Durham Motorway Service Area
Italian Farmhouse Coxhoe
1.3
km
Durham Road
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
friendly staff
convenient location
cleanliness issues
limited dining options
6.6/10
Nice
Rooms
6.7
Location
7.5
Service
7.5
Dining
5.3
Guest reviews
6.6/10
based on 6 reviews
8.8
8.8/10 based on 732 reviews
Karen
United Kingdom,
May
2024
7.2/10
The hotel has a good location for accessing nearby attractions with friendly staff. The rooms are clean and a decent size, though some refurbishment is needed. The dining options are limited, but the service is welcoming. Overall, it offers value for money.
Rooms
7.0
The rooms are clean and a good size but need refurbishment.
Service
8.0
The staff was friendly and welcoming.
Location
8.0
The hotel is conveniently located near various attractions and motorway access.
Dining
6.0
Limited dining options available, but service was friendly.
Facilities
7.0
Basic facilities available.
John
United Kingdom,
April
2024
7.0/10
The hotel is conveniently located for visiting Durham city center and offers good value for money. The rooms were a bit worn out and had some cleanliness issues, but the layout was perfect for our needs. The service was exceptionally friendly and accommodating, especially considering our difficult circumstances. The location was ideal for exploring Durham city but had some noise from the nearby A1.
Rooms
6.0
The rooms were a bit worn out and had cleanliness issues, but the layout suited our needs.
Service
9.0
The service was exceptionally friendly and accommodating, particularly considering our circumstances.
Location
8.0
The hotel's location was ideal for exploring Durham city, though there was some noise from the nearby A1.
Dining
5.0
The dining experience was limited to vouchers for external establishments.
Facilities
7.0
friendly staff
cleanliness issues
Arthur
United Kingdom,
February
2024
6.4/10
The hotel rooms need a redecoration and were in a state of disrepair, with some aspects bordering on filthy. However, the staff provided a flexible service, especially accommodating a change in our stay duration. The location was convenient near the motorway, with essential amenities close by. Although the dining options were limited and not included, the stay offered good value overall.
Rooms
5.0
The rooms were in need of a redecoration and showed signs of disrepair, but the bed and towels were excellent.
Service
9.0
The staff were very flexible and helpful, especially with accommodating changes in our stay.
Location
8.0
The hotel's location was convenient near the motorway and essential amenities, which suited our needs well.
Dining
6.0
The hotel did not include dining options, and guests would have to visit nearby food outlets if inclined.
Facilities
5.0
Some facilities were outdated and not well-maintained, including the bathroom and bedroom furniture.
Thomas
United Kingdom,
January
2024
6.2/10
The hotel rooms were clean enough, but there were noise issues that affected the stay for a family with young children. The staff's response to noise complaints was lacking. On the bright side, the warm shower was appreciated, and the location close to the motorway and family was convenient.
Rooms
7.0
The rooms were clean and warm shower; however, there were noise disturbances that affected our stay.
Service
6.0
The staff were friendly enough, but their response to noise issues could have been better.
Location
7.0
The location was good for our needs and easy accessible from the motorway, but noise disturbances were present.
Dining
5.0
The dining experience was not very nice, with limited selections. However, a breakfast voucher offered value for the early start.
Facilities
6.0
The facilities were decent, but noise disturbances impacted the overall experience.
Simon
United Kingdom,
October
2023
6.4/10
The hotel offers serviceable rooms at a slightly high price of £139 for a one-night stay.
Rooms
7.0
The rooms are a tired imitation of Premier Inn but serviceable, with a cozy and unexpected comfort level.
Service
6.0
The service was a mixed experience; while staff were helpful and polite, encountered some rudeness and shouting over a smoking fine issue. Overall, the housekeeping and commercial services were satisfactory.
Location
8.0
The location is convenient for driving into Durham, only a 15/20-minute drive away. Despite being close to the motorway, it was surprisingly quiet, meeting expectations well.
Dining
5.0
There were limited dining options on-site, and a McDonald's voucher was provided instead. The dining experience did not meet expectations for a hotel of this price range.
Facilities
6.0
Given the price point, more amenities could have been expected.
George
United Kingdom,
June
2023
6.6/10
My stay at the hotel was comfortable and enjoyable overall. The rooms were spotless and the beds were very comfortable, although there was a slight smell of dogs. The annex for the children was a nice touch. The service was friendly and helpful, but there was some noise in the early morning. The location was convenient for accessing local areas and major roadways, though not ideal for peace and quiet. The dining experience was not as expected, with fast food outlets being the primary option. Facilities were adequate considering the price paid.
Rooms
8.0
Despite a slight dog smell, the rooms were spotless and the beds were very comfortable. The annex for the children was a nice addition.
Service
7.0
The staff were really friendly and very helpful, although there was some disturbance with noise in the morning.
Location
6.0
Dining
5.0
The dining options were limited to fast food outlets, which was unexpected and not reflected in the room price.
Facilities
7.0
Basic facilities were provided considering the hotel's location and price paid.
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